White-Label Partnership
Build the client relationship, not the call center.
Sell white-label virtual assistant and customer support under your brand. You own the client; Relaytask provides the office, the team and the delivery backbone — no call-center buildout required.
What you don't have to build
Winning the client is your job. Standing up an operation to deliver the work is the part that costs time and capital — and it is the part Relaytask already runs.
The office and the workstations
Relaytask provides the office, workstations and delivery infrastructure for the team we provide. There is no separate call-center buildout for you to fund or run.
Philippine employer administration
Relaytask handles HR, payroll and Philippine employment and government compliance for the team we provide. Assigned personnel remain Relaytask personnel, not employees of the White Label partner.
Day-to-day team oversight
A dedicated team lead monitors the assigned team and service delivery, and can talk to you about how the team and the service are performing.
A system to track the work
Relaytask's built-in CRM and task tracking is available for client and agent workflow within the White Label arrangement, at no additional CRM software charge. Using it is optional.
The Delivery Backbone
The operation already exists
Your white-label team works from our supervised, fully-equipped office in Naga City, Philippines, on workstations and delivery setup we provide. You are not funding a facility; you are selling in front of one.
Main Production Floor
Meeting Room
Team Workspace
What stays yours
Your brand
The service is sold and presented as yours. Relaytask operates behind the delivery relationship rather than alongside it.
Your client
You own and manage the client relationship, the account and the commercial conversation.
Your pricing
You set your own client-facing pricing. Your Relaytask service rate is agreed with you separately before work begins.
How the partnership works
Book a strategy call
We map the services you want to sell, the delivery model you need, and the right starting team size for your client base.
We build your delivery team
We recruit, train and set up a dedicated office-based team aligned to your service standards, working under your brand.
You sell, we deliver
You stay client-facing and own the relationship. Relaytask employs, houses and manages the team delivering the work behind your brand.
What you can sell under your brand
White-label virtual assistant, customer support, administrative and operations support — resold under your own brand and delivered by our office-based team.
Virtual Assistant
Inbox and calendar management, data entry, research and the admin work your clients need handled day to day.
Customer Support
Live chat, email, phone and helpdesk support, delivered under your brand.
CRM & Workflow Support
CRM management, task and workflow tracking, and the client operations work behind your service portfolio.
Social Media Management
Content scheduling, engagement, community management and reporting, attributed to your team.
Which program fits
White Label or Referral Partner?
Both let you earn from Relaytask delivery. The difference is who the client belongs to.
White Label
You own the client
- You sell the service under your own brand.
- You own and manage the client relationship.
- Relaytask supplies and manages the delivery team behind your brand.
- Best when you already sell services and want delivery capacity behind your brand.
Referral Partner
Relaytask owns the client
- You introduce the opportunity.
- Relaytask handles the direct service relationship.
- Best when you'd rather pass the opportunity across than deliver it.
Common questions
How does this look to my clients?
You stay the client-facing brand. The service is presented as yours — your brand, your domain, your team — while Relaytask operates the delivery team behind it.
How is the starting team size decided?
Team size is agreed with you on the strategy call, based on the services you sell and the delivery model you need, and it is adjusted with you as your client base changes.
Who employs and manages the team?
Relaytask does. We recruit and train the team, provide the office and workstations, handle HR, payroll and Philippine employment and government compliance, and assign a team lead who monitors the assigned team and service delivery.
What are the rates?
You set your own client-facing pricing. Your Relaytask service rate is agreed with you separately before work begins, based on the service mix and team size you need. The strategy call is where we work that out with you.
Do I have to use your CRM?
No. Relaytask's built-in CRM and task tracking is available for client and agent workflow within the White Label arrangement at no additional CRM software charge, but using it is optional.
How do the commercial terms work?
Our current White Label agreement allows either party to end the agreement, or an ongoing service arrangement under it, with at least 14 calendar days' written notice — unless an applicable Statement of Work or Service Order sets a different notice period. We confirm the exact terms for your setup before you start.
Quick Inquiry
Ready to sell under your own brand?
Leave your details and we'll send you a partnership overview covering the model, the service lines and how the delivery team is set up.
- White-label strategy consultation
- We'll discuss the right starting team size with you
- Partnership overview included
Tell us what you sell and we will map the delivery model to it.
Get Started Today
Discuss your white-label team.
Book a white-label strategy call and we'll walk you through the partnership model, the service lines you can resell, and how the delivery team is set up.
- Strategy call
- We size the starting team with you
- Your service rate agreed before work begins
- You keep your brand and your client
5-day onboarding setup
Trained, supervised, office-based