Industries

Built for Hospitality

We've built dedicated teams across dozens of industries. Our operators understand the specific workflows, compliance requirements, and customer expectations of your sector.

Our specialist vertical

Hospitality

Guest support, reservations administration and after-hours cover for hotels, short-term rental operators and property management companies — with pages written for each operation rather than one generic industry summary.

Or see guest messaging run as a managed operation

Sectors we also support

Dedicated teams are built the same way in every sector — recruited to your specification, trained on your process and managed from our office.

E-Commerce & Retail

Order management, customer support, returns processing, and listing management for DTC brands and marketplaces.

  • Order & returns processing
  • Multi-channel support
  • Product listing management

Healthcare

Appointment scheduling, insurance verification, patient follow-ups, and administrative support for clinics and practices.

  • Patient scheduling
  • Insurance pre-auth
  • Medical records admin

Financial Services

Client onboarding, document processing, compliance support, and back-office operations for fintech and advisory firms.

  • Client onboarding
  • Document processing
  • Compliance support

Technology & SaaS

Customer success, technical support triage, user onboarding, and QA for software companies scaling fast.

  • Customer success ops
  • Tier-1 tech support
  • User onboarding

Education

Student support, enrollment processing, LMS management, and administrative coordination for schools and edtech.

  • Student enrollment
  • LMS administration
  • Faculty support

Real Estate

Lead qualification, transaction coordination, listing management, and virtual reception for brokerages and property managers.

  • Lead qualification
  • Transaction coordination
  • Listing management

Legal

Document preparation, intake processing, calendar management, and paralegal support for law firms.

  • Document preparation
  • Client intake
  • Calendar management

Logistics & Operations

Dispatch coordination, shipment tracking, vendor communication, and data management for supply chain companies.

  • Dispatch coordination
  • Shipment tracking
  • Vendor management

Dedicated

Named people on your account

Office-based

Not freelancers

Professionally managed

By Relaytask

VA, support, admin, ops

Services available

Don't see your industry?

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Ready to build your industry-specific team?

We'll match you with operators who know your sector inside and out.

  • Free discovery call
  • Custom team recommendation
  • Office-based, dedicated to your account
  • 5-day onboarding setup
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5-day onboarding setup

Trained, supervised, office-based