Deliver dedicated
Support
Relaytask builds you a premium, office-based team — virtual assistants, customer support, and operations professionals — trained to your playbook and managed for you.
Free consultation · Custom team plan
Works with the tools you already use
Your team works in the tools you already use — we train them on your stack during onboarding.
Inbox triaged
Priorities surfaced for the day
Tickets resolved
Brand-trained replies to your standards
Calendar managed
Meetings booked & prepped
Data entered
Entered to your process and checked
Reports delivered
At the cadence you agree
Leads qualified
Pipeline kept moving
Invoices processed
Bookkeeping kept current
Inbox triaged
Priorities surfaced for the day
Tickets resolved
Brand-trained replies to your standards
Calendar managed
Meetings booked & prepped
Data entered
Entered to your process and checked
Reports delivered
At the cadence you agree
Leads qualified
Pipeline kept moving
Invoices processed
Bookkeeping kept current
Your dedicated team, already in motion
While you focus on growth, your office-based Relaytask team works your tools and your playbook — clearing the repetitive, time-consuming work, with an assigned account manager overseeing it and reporting at the cadence you agree.
Why teams trust Relaytask
Office-based
Delivery
Your team works from our own supervised office in Naga City, Philippines.
Named people
Your team
The same professionals stay on your account instead of a pool rotating between clients.
Managed for you
Oversight
An assigned account manager oversees the engagement and is a point of contact for the account.
Since 2019
In operation
Relaytask has been in operation since 2019, delivering from its own office in the Philippines.
What We Do
Four Teams. One Standard of Excellence.
From a single virtual assistant to an entire support department, we staff, train, and manage dedicated professionals to your standards — so quality scales with you.
How It Works
Three Steps to Your Dedicated Team
We handle the recruiting, training, and day-to-day management — you get a productive team without the hiring headache.
Discovery Call
We learn your workflows, tools, and team culture, then map the exact roles and team structure that will move your business forward.
Free 60-min call · Custom team plan
We Build Your Team
We hand-pick and vet dedicated professionals against your requirements. Onboarding then runs as a five-day setup covering your business, the task handover and preparing them for your account.
Trained on your tools · 5-day onboarding setup
Managed Delivery
Your team works to your standards under an assigned account manager who oversees the work, with reporting at the cadence you agree — end of day, weekly or monthly.
Account manager oversight · Reporting you agree
Free call · Custom team plan
Why Companies Choose Us
Not Another Outsourcing Company
We pair the cost efficiency of outsourcing with the quality control of an in-house team — dedicated people, professionally managed end to end.
Professionally Managed
Your team is managed by Relaytask against the standards you set — so you are not supervising freelancers yourself.
Dedicated, Not Disposable
You get named professionals who learn your business and stay with you — backed by trained relievers, never a rotating pool of strangers.
Office-Based Delivery
Your team works from our own office, not from home and not from a marketplace — a named, office-based team that works only for you.
| Criteria | Relaytask | Freelancer | In-House |
|---|---|---|---|
| Management | Professionally managed | Self-managed | You manage |
| Dedication | Named, dedicated team | Gig-to-gig | Full-time employees |
| Training | Custom to your processes | General skills | You train |
| Getting started | Five-day onboarding setup | You brief each hire | Recruit, then onboard |
| Oversight | Assigned account manager | None | Your managers |
| Reporting | At the cadence you agree | Whatever you chase | Your internal process |
| Where they work | Our supervised office | Wherever they are | Your premises |
Before you book a call
What working with Relaytask actually looks like
Six things that are true of every engagement, so you can judge the fit before you spend an hour on a call with us.
Onboarding runs as a five-day setup
Before your team touches live work, onboarding covers your business, the task handover and getting them ready for your account. It is a setup period, not a countdown to a launch date.
An assigned account manager oversees the engagement
An assigned account manager oversees the work and the engagement and is a point of contact for the account. That oversight is part of the service, not an upgrade.
You choose how often you hear from us
Reporting about the work is agreed with you — end of day, weekly or monthly — based on how much visibility you actually want rather than a fixed package we impose.
Built around your workflow
During onboarding, the team learns the tools and workflow used for the agreed work — part of what the five-day setup is for.
Time tracking, only where it is wanted
Where an engagement needs time tracking, we work with the tool you prefer. If you would rather judge the work by output and reporting, that is equally workable.
A supervised office, not a spare room
The team works from our own office floor in Naga City on equipment we provide, with supervision on site — not from home, and not from a freelance marketplace.
Want the longer version — how the office runs, who manages your team and what an engagement is shaped like?
Office-Based, Not Remote
A real office. A real team.
Your team works from our managed office in Naga City, with an assigned account manager overseeing the engagement. Not a bedroom. Not a café. These are our own floors, photographed as they are.
Production floor
Team briefing, meeting room
Account Manager Oversight
An assigned account manager oversees the VA engagement and work.
Time Tracking When Needed
If time tracking is required, we can work with your preferred tool.
Office-Based Delivery
Your team works from our managed office in Naga City, not from home.
Quick Inquiry
Not ready for a call? Leave your details.
We'll put together a team plan based on what you need.
- Free consultation
- We'll review your inquiry and follow up
- Custom team recommendation included
Tell us what you need and we'll come back to you with a plan.
Get Started Today
Ready to Build Your Team?
Book a discovery call. We’ll map your needs, recommend the right team structure, and show you exactly how Relaytask works.
- Free discovery call
- Custom team recommendation
- Office-based, dedicated to your account
- 5-day onboarding setup
5-day onboarding setup
Trained, supervised, office-based