Results
Real teams. Real results
See how businesses like yours use Relaytask to build dedicated teams that deliver measurable outcomes.
Teams deployed
Avg. CSAT score
Avg. cost savings
Avg. engagement
DTC brand scales customer support without sacrificing quality
Challenge
A fast-growing direct-to-consumer brand was drowning in support tickets during peak season. Response times exceeded 48 hours and CSAT dropped to 72%.
Solution
We deployed a dedicated 6-person support team, trained on their product catalog and brand voice, within 10 days.
< 2hr
Average response time
94%
CSAT score
60%
Cost savings vs. in-house
SaaS startup builds ops team to support 3x growth
Challenge
A B2B SaaS company tripled their customer base in 6 months but didn't have the ops team to keep up. Onboarding, billing, and admin tasks were falling through the cracks.
Solution
We placed a 4-person operations team handling onboarding workflows, billing support, and CRM management.
40hrs
Saved per week for founders
99.5%
Data accuracy
< 7 days
Team deployment
Medical practice reduces admin burden by 70%
Challenge
A multi-location medical practice was spending too much clinical staff time on scheduling, insurance verification, and patient follow-ups.
Solution
We deployed 3 dedicated administrative specialists handling scheduling, insurance pre-auth, and patient communication.
70%
Admin burden reduction
98%
Appointment confirmation rate
2x
Patient throughput increase
Brokerage scales lead management across 5 markets
Challenge
A real estate brokerage expanding into new markets couldn't keep up with lead qualification and transaction coordination.
Solution
We provided 5 dedicated VAs — one per market — handling lead response, showing coordination, and transaction support.
< 5min
Lead response time
35%
Increase in qualified leads
18mo+
Average engagement length
What Our Clients Say
Trusted by growing teams
“Relaytask didn't just give us VAs — they gave us a fully managed team that actually understands our business. It's been a game changer.”
Operations Director
DTC E-Commerce Brand
“We deployed a 4-person ops team in under a week. The quality and consistency has been better than any agency we've tried before.”
COO
B2B SaaS Company
“The transparency is what sets them apart. Dashboards, daily updates, real accountability — not just hours logged.”
Founder
Real Estate Brokerage
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96% retention
Clients stay 18+ months