Results
Real teams. Real results.
See how businesses like yours use Relaytask to build dedicated teams that deliver measurable outcomes.
200+
Teams deployed
94%
Avg. CSAT score
60%
Avg. cost savings
18mo+
Avg. engagement
DTC brand scales customer support without sacrificing quality
Challenge
A fast-growing direct-to-consumer brand was drowning in support tickets during peak season. Response times exceeded 48 hours and CSAT dropped to 72%.
Solution
We deployed a dedicated 6-person support team, trained on their product catalog and brand voice, within 10 days.
< 2hr
Average response time
94%
CSAT score
60%
Cost savings vs. in-house
SaaS startup builds ops team to support 3x growth
Challenge
A B2B SaaS company tripled their customer base in 6 months but didn't have the ops team to keep up. Onboarding, billing, and admin tasks were falling through the cracks.
Solution
We placed a 4-person operations team handling onboarding workflows, billing support, and CRM management.
40hrs
Saved per week for founders
99.5%
Data accuracy
< 7 days
Team deployment
Medical practice reduces admin burden by 70%
Challenge
A multi-location medical practice was spending too much clinical staff time on scheduling, insurance verification, and patient follow-ups.
Solution
We deployed 3 dedicated administrative specialists handling scheduling, insurance pre-auth, and patient communication.
70%
Admin burden reduction
98%
Appointment confirmation rate
2x
Patient throughput increase
Brokerage scales lead management across 5 markets
Challenge
A real estate brokerage expanding into new markets couldn't keep up with lead qualification and transaction coordination.
Solution
We provided 5 dedicated VAs — one per market — handling lead response, showing coordination, and transaction support.
< 5min
Lead response time
35%
Increase in qualified leads
18mo+
Average engagement length
What Our Clients Say
Trusted by growing teams
“Relaytask didn't just give us VAs — they gave us a fully managed team that actually understands our business. It's been a game changer.”
Operations Director
DTC E-Commerce Brand
“We deployed a 4-person ops team in under a week. The quality and consistency has been better than any agency we've tried before.”
COO
B2B SaaS Company
“The transparency is what sets them apart. Dashboards, daily updates, real accountability — not just hours logged.”
Founder
Real Estate Brokerage
Get Started Today
Ready to see results like these?
Book a free discovery call and we'll build a plan for your business.
- Free discovery call
- Custom team recommendation
- No commitment required
- Start in as few as 5 days
5 days
To deploy
98.7%
SLA rate
60%
Cost saved