Results
Real teams. Real results
See how businesses like yours use Relaytask to build dedicated teams that deliver measurable outcomes.
Support professionals
To a live team
Avg. cost savings
Avg. engagement
DTC brand scales customer support without sacrificing quality
Challenge
A fast-growing direct-to-consumer brand was drowning in support tickets during peak season. Response times exceeded 48 hours during peak season.
Solution
We deployed a dedicated 6-person support team, trained on their product catalog and brand voice, within 10 days.
< 2hr
Average response time
Dedicated
6-person team
60%
Cost savings vs. in-house
SaaS startup builds ops team to support 3x growth
Challenge
A B2B SaaS company tripled their customer base in 6 months but didn't have the ops team to keep up. Onboarding, billing, and admin tasks were falling through the cracks.
Solution
We placed a 4-person operations team handling onboarding workflows, billing support, and CRM management.
40hrs
Saved per week for founders
99.5%
Data accuracy
< 7 days
Team deployment
Medical practice reduces admin burden by 70%
Challenge
A multi-location medical practice was spending too much clinical staff time on scheduling, insurance verification, and patient follow-ups.
Solution
We deployed 3 dedicated administrative specialists handling scheduling, insurance pre-auth, and patient communication.
70%
Admin burden reduction
98%
Appointment confirmation rate
2x
Patient throughput increase
Brokerage scales lead management across 5 markets
Challenge
A real estate brokerage expanding into new markets couldn't keep up with lead qualification and transaction coordination.
Solution
We provided 5 dedicated VAs — one per market — handling lead response, showing coordination, and transaction support.
< 5min
Lead response time
35%
Increase in qualified leads
18mo+
Average engagement length
How engagements run
What every account gets
A dedicated team, not a shared pool
Full-time team members assigned exclusively to your account, working your hours from a managed office.
Supervision and weekly QA
An on-site Team Lead owns daily performance. Work is sampled and reviewed weekly against agreed quality criteria.
Reporting you can act on
A written weekly report covering volume, quality and SLA attainment, plus a monthly account review.
Trained backup coverage
Cover is onboarded to the same playbook, so absence or turnover does not become an interruption.
Live in 5–7 business days
From signed agreement to a trained team working your processes, under supervision from day one.
Scaling on demand
Seats added as volume grows and reduced when it falls, per the notice period in your agreement.
Get Started Today
Ready to see results like these?
Book a free discovery call and we'll build a plan for your business.
- Free discovery call
- Custom team recommendation
- No commitment required
- Start in as few as 5 days
Live in 5–7 days
Trained, supervised, office-based