Administrative Support

Back-Office and Administrative Support, Outsourced

A dedicated team handling the recurring processing work your business runs on — invoicing and bookkeeping, data entry and validation, document management, payroll processing support, vendor coordination and reporting — worked to your formats and your existing process.

A dedicated team

For recurring processing work

Sound Familiar?

The problems we solve

Back-office bottlenecks

Invoices, data entry, and filing pile up when there's no one dedicated to keeping things organized.

Costly errors from rushed work

When your team multitasks admin alongside core work, mistakes happen. Bad data leads to bad decisions.

No time for process improvement

You know your operations could be smoother, but there's never time to step back and fix the systems.

What You Get

Deliverables

Every service comes with dedicated team members, transparent reporting, and direct communication.

Bookkeeping & invoicing

Data entry & validation

Document management & filing

Payroll processing support

Vendor coordination

Report generation

The shape of the engagement

What the service includes

A dedicated team

For recurring processing work

Invoicing, data, documents

Payroll support, vendor coordination, reporting

Worked to your formats

Inside your existing process

How it is delivered

How your administrative support team is managed

The service is the management around the people, not just the people. This is what that means in practice.

Recruited against your brief

We source and vet people against the role you described, rather than assigning whoever happens to be free.

A five-day onboarding setup

Onboarding is used to discuss the work, explore the task, hand it over and learn your business — before your team starts on live work.

An assigned account manager

An assigned account manager oversees the engagement and the work and is a point of contact for the account.

Reporting at your cadence

Reporting about the work is agreed with you — end of day, weekly or monthly — rather than fixed to a package.

Built around your workflow

During onboarding, the team learns the tools and workflow used for the agreed work.

Time tracking when it is wanted

Where the engagement calls for time tracking, we work with the tool you prefer.

The Relaytask production floor in Naga City, with rows of dedicated workstations and team members at work

Your team works here, not from home

31 Felix Espiritu St, PNR Rd, Naga City, 4400 Camarines Sur, Philippines

FAQ

Common questions

The recurring processing work that keeps a business running behind the scenes: invoicing and bookkeeping entries, data entry and validation, document management and filing, payroll processing support, vendor coordination, and routine reporting. It is execution work against your existing process — not accounting, tax or audit advice.

A virtual assistant supports a person — calendar, inbox, travel, documents and research for an executive or team. This service supports a process — the recurring back-office work your business runs on, handled to a defined standard and volume.

Compare Virtual Assistant Services

Work is done to your formats and your existing process, by a dedicated team that stays on your account rather than rotating between clients.

Your accounting tools. The team works inside the systems and formats you already use rather than moving you onto new ones.

Yes, and that work has its own shape: owner statement preparation, approved owner communication, and vendor coordination records that have to be produced again months later. Relaytask runs that as part of the hospitality practice rather than as generic back office.

Property management support

Data handling is agreed with you during onboarding and the team works to the process you set. Tell us your requirements on the call and we will confirm what we can meet.

Yes. We support payroll prep, benefits enrollment tracking, and employee onboarding documentation, with confidentiality requirements agreed during onboarding.

Quick Inquiry

Get a free Administrative Support consultation

Tell us about your needs and we'll build a custom plan for your business.

  • Free consultation
  • We'll review your inquiry and follow up
  • Custom team recommendation included

Tell us what you need and we'll come back to you with a plan.

Get a free consultation

Tell us about your needs and we'll come back to you.

Get Started Today

Ready to get started with Administrative Support?

Book a free discovery call and we'll build a plan tailored to your business.

  • Free discovery call
  • Custom team recommendation
  • Office-based, dedicated to your account
  • 5-day onboarding setup
Two colleagues celebrating at a desk in a bright office

5-day onboarding setup

Trained, supervised, office-based