Operations Support

Outsourced Marketing Operations, Executed by a Dedicated Team

A dedicated team that runs the operational side of your marketing — campaign execution, automations, CRM and integrations, dashboards and reporting — inside the strategy, stack and workflows you already have.

A dedicated team

For the operational side of your marketing

Sound Familiar?

The problems we solve

Marketing execution is slow

Campaigns, content workflows, and social scheduling fall behind when your team is stretched thin.

Manual processes eat margins

Repetitive tasks that should be automated are still being done by hand, wasting hours and dollars.

No visibility into performance

You're making decisions without clear data because nobody has time to build and maintain dashboards.

What You Get

Deliverables

Every service comes with dedicated team members, transparent reporting, and direct communication.

Marketing campaign execution

Process automation setup

Analytics & dashboard reporting

CRM & tool integrations

Social media management

Performance tracking & optimization

The shape of the engagement

What the service includes

A dedicated team

For the operational side of your marketing

Campaigns and automations

CRM, integrations and reporting

Inside your own stack

The strategy and workflows you already have

How it is delivered

How your operations support team is managed

The service is the management around the people, not just the people. This is what that means in practice.

Recruited against your brief

We source and vet people against the role you described, rather than assigning whoever happens to be free.

A five-day onboarding setup

Onboarding is used to discuss the work, explore the task, hand it over and learn your business — before your team starts on live work.

An assigned account manager

An assigned account manager oversees the engagement and the work and is a point of contact for the account.

Reporting at your cadence

Reporting about the work is agreed with you — end of day, weekly or monthly — rather than fixed to a package.

Built around your workflow

During onboarding, the team learns the tools and workflow used for the agreed work.

Time tracking when it is wanted

Where the engagement calls for time tracking, we work with the tool you prefer.

The Relaytask production floor in Naga City, with rows of dedicated workstations and team members at work

Your team works here, not from home

31 Felix Espiritu St, PNR Rd, Naga City, 4400 Camarines Sur, Philippines

FAQ

Common questions

It means handing the operational side of marketing — the systems, campaign setup, automations, integrations and reporting — to a team outside your company. With Relaytask that team is office-based and dedicated to your account, working inside the tools you already use rather than moving you onto theirs.

Campaign execution, process and workflow automation, CRM and tool integrations, analytics and dashboard reporting, social scheduling and coordination, and ongoing performance tracking. We administer and run the marketing stack you already have.

No. Direction stays with you. We execute inside the strategy and campaign plans your team sets — building the workflows, running the sends, wiring up the integrations, and reporting on what happened. Original copywriting and design remain with your creative team.

Your marketing tools. The team works inside the stack and workflows you already have rather than moving you onto new ones.

For hospitality operators, yes — listing and channel administration, calendar accuracy and OTA workflow upkeep are operational work of exactly this kind. It is usually scoped with the rest of the rental operation rather than on its own.

Short-term rental support

Automation is part of the operations work — building and maintaining workflows inside the stack you already use.

Dashboards and reporting are part of the operations work. The format and cadence are agreed with you rather than fixed in advance.

We handle content coordination, scheduling, and distribution. For original copywriting or design, we partner with your creative team or can recommend resources.

Quick Inquiry

Get a free Operations Support consultation

Tell us about your needs and we'll build a custom plan for your business.

  • Free consultation
  • We'll review your inquiry and follow up
  • Custom team recommendation included

Tell us what you need and we'll come back to you with a plan.

Get a free consultation

Tell us about your needs and we'll come back to you.

Get Started Today

Ready to get started with Operations Support?

Book a free discovery call and we'll build a plan tailored to your business.

  • Free discovery call
  • Custom team recommendation
  • Office-based, dedicated to your account
  • 5-day onboarding setup
Two colleagues celebrating at a desk in a bright office

5-day onboarding setup

Trained, supervised, office-based