Getting started is simple! Reach out to us through our Contact Us page, and we’ll schedule an initial consultation to discuss your needs. After that, we’ll match you with the best virtual assistant for your business and start working on a plan.

We have experience supporting businesses across a wide range of industries, including real estate, e-commerce, coaching, marketing, and more. Let us know your specific industry, and we can match you with a virtual assistant who has relevant experience.

A virtual assistant can take over time-consuming tasks, allowing you to focus on growing your business. We help by handling administrative duties, customer interactions, social media tasks, and more—ensuring that your business runs smoothly and efficiently.

If you are ever dissatisfied with the quality of work or your assigned virtual assistant, please don't hesitate to contact us. We are committed to ensuring your satisfaction and will promptly address any concerns. We can also reassign a different virtual assistant if necessary to meet your expectations. Your satisfaction is our priority.

Yes, we can integrate seamlessly with your existing team and use the software tools you're currently using (e.g., CRM, email platforms, project management tools). If necessary, we can also recommend tools that might improve your workflow.

We use time-tracking software (like Toggl or Clockify) to track the hours spent on each task. You will receive regular updates on the time spent, along with reports for transparency.

We offer both part-time and full-time virtual assistant services. Whether you need a few hours of support per week or a dedicated assistant for full-time work, we can tailor a plan that fits your needs.

Our virtual assistants are highly organized and use tools like Google Calendar, Trello, Asana, and Google Drive to stay on top of tasks and deadlines. You’ll be able to see task progress and collaborate with your assistant easily.

We provide a wide range of general virtual assistant services to support your business and personal needs, including: Administrative support (email management, calendar scheduling, data entry) Customer service (responding to inquiries, chat support) Social media management (posting, engagement, content creation) Research (market research, competitor analysis, data gathering) Appointment scheduling and reminders Bookkeeping and invoicing Content writing and copywriting Event planning and coordination Travel arrangements and bookings

Our rates vary depending on the scope of work, the complexity of tasks, and the number of hours needed. We offer both hourly rates and retainer packages. After discussing your specific requirements, we’ll provide a customized quote.

Absolutely! Our virtual assistants can handle a variety of tasks, and we tailor our services to your specific needs. You can choose which tasks you’d like to delegate, and we’ll create a plan to meet your goals.

If your needs increase or you require additional support, we can adjust your service package to provide more hours or additional virtual assistants. Just let us know, and we’ll make sure you’re covered.

We take confidentiality and data security seriously. We sign a Non-Disclosure Agreement (NDA) with all our clients to protect sensitive information. Additionally, we implement industry-standard security practices to ensure that your data is secure.

You will have one dedicated virtual assistant to handle your tasks consistently. However, depending on your needs, we can assign specialized assistants for certain tasks, like graphic design or social media management.

We strive to respond to all communications within 24 hours during business hours. Task completion times depend on the complexity and priority of the task, but we’ll always provide an estimated timeline and keep you updated on progress.

We encourage open communication and feedback. You can provide feedback through emails, meetings, or project management platforms. If adjustments are needed, we’ll make the necessary changes to ensure your satisfaction.

Yes! Our virtual assistants can assist with both business-related and personal tasks. Whether it’s managing your professional calendar or making personal travel arrangements, we can help free up your time.

We use project management tools (Trello, Asana, etc.) to organize tasks, set deadlines, and track progress. You’ll have full visibility and control over the tasks, and we’ll ensure everything is completed on time.

Yes! We offer a trial period to ensure that our virtual assistant services meet your expectations. If you're not satisfied with the results, we can work with you to find a better solution or reassess your needs.

We offer flexible communication options. You can connect with your virtual assistant via: Email Phone calls Video conferencing (Zoom, Google Meet, etc.) Messaging apps (Slack, WhatsApp) Project management tools (Trello, Asana) We ensure clear and constant communication to keep things on track.

In the rare event that your virtual assistant is unavailable, we can provide a backup assistant to ensure continuity of service. We also keep detailed records of your tasks so that another assistant can easily pick up where the previous one left off.

Absolutely. We have virtual assistants with expertise in various fields. We'll match you with an assistant who understands your industry and specific requirements.

A live call answering service ensures your customers always reach a real person, improving their experience and boosting your brand's reputation. It also helps you avoid missed opportunities while allowing you to focus on other business priorities.

Yes, our team can seamlessly manage calls you may miss, ensuring your customers always receive prompt and professional assistance.

We are based in Morrisville, North Carolina, and provide high-quality answering services across the United States.

The Average Speed of Answer (ASA) is a critical metric for any answering service. We pride ourselves on answering calls within 3 rings on average (less than 10 seconds), significantly faster than typical call centers. Achieving this speed is made possible through the use of enterprise-grade software, facilitating seamless global call routing when necessary, especially during unexpected spikes in call volumes.

Absolutely! We offer flexible options to answer only the calls you designate, such as overflow calls, after-hours calls, or specific inquiries.

Yes, we provide 24/7 live answering services, ensuring your business is always available to customers, no matter the time.

Using a telephone answering service provides 24/7 availability, enhances professionalism with trained operators, and offers cost efficiency compared to hiring full-time staff.

Certainly! You can continue to handle calls in-house while utilizing RelayCall as a backup. This arrangement provides flexibility and ensures continuity in case of high call volumes, staff shortages, or during after-hours periods when your in-house team may not be available. RelayCall can seamlessly handle overflow calls or serve as a backup during peak times, ensuring that your customers always receive prompt and professional assistance.

Certainly! We offer flexible options that allow you to use our answering services temporarily, including for just one week. Whether you need assistance during a busy period, while your staff is on vacation, or for any other short-term need, we can tailor our services to meet your specific requirements. Just let us know the duration of service you need, and we'll ensure seamless support during that time.

Relaytask offers a wide range of services, including 24/7 live answering, message taking, appointment scheduling, overflow call handling, bilingual support (English and Spanish), and tailored solutions to meet your business needs.

Yes, we offer flexible plans for short-term use, making our services ideal for covering busy periods, vacations, or other temporary needs. ➕

Yes, all calls are handled by our team located in the United States, ensuring high-quality service and clear communication.

We follow strict standards and industry best practices to ensure accuracy, such as: Regular reconciliation of accounts (bank, credit card, etc.) Cross-checking financial entries and documentation Using reliable accounting software to track and record transactions Performing financial audits to identify discrepancies and ensure integrity

It’s important to maintain up-to-date financial records. Depending on your business needs, we offer: Monthly bookkeeping for ongoing financial tracking Quarterly financial reviews and reports Annual financial statements and tax preparation We can tailor the frequency based on your business type and requirements.

Yes, we handle tax preparation and filing for both businesses and individuals, ensuring compliance with local, state, and national tax regulations. This includes: Corporate taxes Self-employment taxes Sales taxes Payroll taxes Tax planning and consultation

Yes! We can manage your business’s payroll processing, including: Calculating employee wages Managing tax withholdings and deductions Preparing payroll tax filings Distributing paychecks and payslips We ensure compliance with local labor laws and tax regulations.

Yes! We provide budgeting services to help you: Plan and allocate resources effectively Monitor and control spending Set realistic financial goals for the business Adjust budgets based on actual performance to improve profitability

Yes, we offer audit support for businesses that require an independent review of their financial records. This helps ensure accuracy, compliance, and identify areas of improvement in your financial practices.

We use a variety of accounting software to ensure accurate and efficient bookkeeping, including: QuickBooks Xero Wave FreshBooks Zoho Books We can also work with any software you currently use or prefer.

Yes! We provide regular financial reports based on your needs, such as: Monthly profit and loss statements Quarterly balance sheets Cash flow analysis Custom reports to track specific financial metrics These reports help you make informed decisions and maintain financial transparency.

We assist with tax planning, preparation, and filing to ensure your business complies with all tax regulations. We’ll keep track of deadlines, help you claim eligible deductions, and avoid penalties for late payments or errors.

Yes! We use cloud-based accounting software that allows you to access your financial records online at any time. You’ll have secure access to: Financial reports (income statement, balance sheet) Transaction history and invoices Tax-related documents This gives you real-time insights into your business’s financial health.

We have experience working with clients across various industries, including: Small businesses and startups Real estate (property management, rental income) E-commerce Freelancers and self-employed individuals Nonprofits Healthcare Construction Retail We tailor our services to fit the specific needs of each industry.

We offer a wide range of accounting and bookkeeping services, including: Bookkeeping (recording financial transactions, managing ledgers) Financial statement preparation (balance sheet, income statement, cash flow statement) Tax preparation and filing (for individuals and businesses) Payroll processing and employee benefits management Accounts payable and receivable management Bank reconciliation Financial analysis and reporting Budgeting and forecasting Consulting on financial matters

Our pricing is based on the scope of services you need, including: The size of your business The complexity of your financial transactions The frequency of required services (monthly, quarterly, or annually) We offer customized pricing to fit your budget. Contact us for a personalized quote.

Our services help you: Keep accurate and up-to-date financial records Save time by outsourcing complex financial tasks Ensure tax compliance and avoid penalties Make informed financial decisions with regular reports and analysis Improve cash flow management through accounts receivable and payable management Focus on core business activities while we handle your finances

Yes, we offer full-service accounting solutions, allowing you to outsource all your accounting and bookkeeping functions. This includes everything from day-to-day bookkeeping to financial reporting, tax filings, and financial consulting.

To get started, simply reach out to us via the Contact Us page or schedule a consultation. We’ll discuss your business needs, current financial setup, and how we can assist you in managing your finances effectively.

Bookkeeping involves the recording of daily financial transactions, ensuring accurate ledgers and financial records. Accounting involves interpreting, analyzing, and summarizing financial data to produce financial statements, tax returns, and other reports to help guide business decisions. Both services work together to ensure the financial health of your business.

You can send us your financial documents securely via: Cloud storage platforms (Google Drive, Dropbox) Email (for smaller files) Accounting software (for seamless integration) We ensure that all documents are handled securely and confidentially.

No, there are no binding contracts with RelayTask. We operate with flexibility and transparency. Our services are designed to assist you in your job-seeking journey without any contractual obligations. We believe in earning your satisfaction with our results, and you are free to engage with our services based on your needs and preferences. Our focus is on providing comprehensive support to help you secure your dream job without the constraints of a binding agreement.

RelayTask's Employment Assistance Program streamlines your job-seeking journey. We offer tailored services including professional resume creation, optimized online profiles, proactive job application submissions, and expert interview preparation. Our flexible payment model is designed for your success - pay only upon securing your dream job, no upfront costs or binding contracts. Let RelayTask be your guide to career advancement.

RelayTask does not wait for your payment from the employer. Our payment model is independent of your employer's payment schedule. You are required to pay for our services once a job offer is successfully secured, ensuring that you receive the benefits of our assistance without being dependent on your employer's payment processing. Your payment to RelayTask is based on the success of landing a job, offering you financial independence and peace of mind.

Yes, RelayTask is here to make your job-seeking process as seamless as possible. We will fill out all necessary application forms on your behalf, ensuring that you can focus on your strengths and preparation for the job market. Our goal is to streamline the application process, making it more efficient and less time-consuming for you while providing comprehensive support in your journey to secure a job.

If a verification process is required during the application, RelayTask will assist you throughout the process. We ensure that all necessary information is accurate and seamlessly authenticated. While RelayTask takes the lead in providing support, there may be instances where direct client verification is necessary. Rest assured, we guide you through the process, ensuring a smooth and trustworthy experience during any verification procedures.

RelayTask submits job applications on your behalf by strategically utilizing your information to proactively target and submit applications across various job platforms. This streamlined process enhances your visibility in the job market, increasing your chances of securing meaningful opportunities. Our goal is to broaden your job search and optimize the application process, facilitating a more efficient and effective job-seeking experience for you.

RelayTask understands that everyone's career journey is unique. We conduct an initial consultation to fully understand your specific career goals and preferences. Our services are tailored to align with your individual needs, ensuring a personalized and effective approach in optimizing your professional presence and helping you secure a job that aligns with your aspirations. Your goals are our priority, and our team is dedicated to providing customized support throughout your job-seeking process.

No, there are no upfront costs for RelayTask services. We operate on a payment model based on successfully securing a job for you. You only need to pay for our services once a job offer has been secured, providing you with financial flexibility and confidence in our commitment to your success.

RelayTask takes a hands-on approach to interview preparation. We coordinate interview schedules and provide personalized support to help you shine during the crucial moments. Our experienced team offers valuable insights, tips, and guidance tailored to your specific needs. While we facilitate the preparation process, your active participation and success during the interview remain essential. RelayTask is committed to ensuring you feel confident and well-prepared to make a lasting impression on potential employers.

You can communicate with your virtual assistant via email, phone calls, video conferencing, or messaging platforms like Slack or WhatsApp. We can also integrate with your preferred project management tools (e.g., Asana, Trello).

We offer extended support for clients who need assistance outside regular working hours. If you require 24/7 availability, we can discuss options that suit your business needs.

Yes, confidentiality is a top priority. We sign a Non-Disclosure Agreement (NDA) to ensure that all sensitive information you share with us remains private and protected.

Getting started is easy! Simply reach out to us through our contact page, and we’ll schedule a consultation to understand your needs and discuss how we can best assist you.

Yes, our virtual assistants are highly trained and have experience in the real estate industry. We understand the ins and outs of the market, ensuring that we can provide you with the best support.

Yes, we offer a trial period to ensure that our virtual assistant services meet your expectations. You can test our services for a short time, and if you're satisfied, we can proceed with a long-term agreement.

Yes, we offer both part-time and full-time virtual assistant services. You can hire a full-time VA to support your business on a more consistent, ongoing basis.

Our virtual assistants are available during regular business hours, but we also offer flexible scheduling to meet your needs. We aim to respond to all inquiries within 24 hours, and urgent tasks can be handled promptly.

Our virtual assistants can handle time-consuming administrative tasks, allowing you to focus on core activities like closing deals and growing your client base. We help streamline your processes, improve productivity, and reduce overhead costs.

Our pricing varies depending on the scope of services and the hours required. We offer affordable rates based on your needs, and we provide a detailed pricing structure after discussing your specific requirements.

We provide a variety of real estate virtual assistant services including: Lead generation and prospecting Administrative support (email management, calendar management, document handling) Data entry and CRM management Social media management and marketing Transaction coordination Real estate research and analysis Appointment scheduling

Absolutely! We offer flexible packages and can tailor our services to meet your specific requirements. Whether you need part-time support or full-time assistance, we can create a plan that works for you.

Our services are adaptable to various types of real estate businesses, including residential, commercial, and property management. Whether you're a realtor, real estate investor, or property manager, we can assist with your specific needs.

We are proficient in popular real estate tools like CRM software (e.g., Salesforce, Zoho, RealtyJuggler), MLS listings, Google Workspace, Microsoft Office Suite, and social media management tools. We can also work with any tools your business is currently using.

We offer flexible payment options, including hourly rates, project-based rates, or monthly retainers. Payments are typically made through secure online platforms like PayPal, credit card, or bank transfer.

Yes! We specialize in creating eBook layouts, digital magazines, reports, and other digital publications. We ensure that the layout is both visually appealing and reader-friendly.

Yes, we offer custom illustrations, icons, and other graphic elements to complement your branding or design project. Let us know your vision, and we’ll create unique visuals for you.

To begin, we’ll need: A brief about your design needs Any branding materials or inspiration (color palette, logos, examples) Specific content or text for the design Your preferred style and tone (modern, minimalist, playful, etc.)

Yes, we specialize in both print design (brochures, flyers, posters, business cards) and digital design (social media posts, website design, email templates, banners).

The timeline depends on the complexity of the project. Simple designs like social media graphics might take a few days, while more intricate projects like branding or website design could take a few weeks. We will provide you with an estimated timeline once we discuss the project details.

No problem! We work closely with you to understand your brand and vision. If you don’t have a clear direction, we can guide you through the process and suggest design concepts that align with your business goals.

Yes, once the design project is completed and paid for, you will own the full rights to the designs. We will provide the necessary files in various formats for your use.

You can provide feedback through comments on drafts, email, or live feedback sessions. We encourage an open and collaborative process to ensure the design is just what you need.

We use industry-standard design tools such as: Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.) CorelDRAW Canva (for simpler, templated designs) Sketch and Figma (for UI/UX and web design)

We keep open communication throughout the design process. You can reach us via email, phone, video calls, or project management platforms like Trello or Slack to discuss progress and share feedback.

Yes, we can redesign logos, marketing materials, or any graphic elements you already have. Whether you want a fresh look, minor adjustments, or a complete overhaul, we’re here to help bring your vision to life.

Yes! We can create eye-catching graphics for all types of social media platforms, including Facebook, Instagram, LinkedIn, Twitter, and more. We can design posts, banners, ads, and cover images that help boost engagement.

Absolutely! We offer multiple revisions to ensure the design meets your expectations. After presenting the initial concept, we will make adjustments based on your feedback.

Our pricing varies depending on the scope and complexity of the project. We offer customized pricing based on your needs. Contact us to get a detailed quote after discussing your specific requirements.

We offer a wide range of graphic design services, including: Logo design and brand identity Marketing materials (brochures, flyers, posters) Social media graphics and ads Website and app design Packaging design Print and digital layout (books, magazines, catalogs) Infographics and presentations Business cards and stationery

Yes! We specialize in building cohesive and unique brand identities. Our services include designing logos, choosing color schemes, typography, and creating brand guidelines to ensure consistency across all visual elements of your business.

Yes! We can assist you with preparing designs for print and recommend printing vendors if necessary. We ensure that your files are properly formatted and optimized for printing.

Yes, we offer paid social media advertising services on platforms like Facebook, Instagram, LinkedIn, and Pinterest. This includes: Ad campaign creation and management Targeting and audience segmentation A/B testing for ad performance Ad copy and creative design Budget optimization and reporting

Yes! We offer community management as part of our social media management services. This includes responding to comments, messages, and addressing inquiries, complaints, or feedback in a timely manner to maintain a positive brand image.

Yes! We can create and schedule content for special events, product launches, sales promotions, or seasonal campaigns. We’ll tailor the content to fit your specific event and goals.

We use key performance indicators (KPIs) to measure success, including: Engagement (likes, comments, shares) Follower growth Click-through rates (CTR) Website traffic from social media Lead generation and conversions Return on Investment (ROI) We provide regular reports to track progress and make data-driven adjustments.

We maintain an open communication channel for feedback. You can share your comments and suggestions via: Email Project management tools (e.g., Trello, Slack) Scheduled review meetings We will make necessary adjustments based on your feedback to ensure your satisfaction.

Effective social media management helps you: Build brand awareness and recognition Engage with your audience in real-time Generate leads and sales Establish credibility and authority in your industry Increase website traffic Monitor competitor activity and industry trends

Yes! We develop a customized social media strategy based on your business goals, target audience, industry trends, and competition. This includes a content calendar, engagement strategy, and advertising plan.

We create a wide variety of content tailored to your brand and audience, including: Text-based posts (informative, entertaining, promotional) Graphics (infographics, quotes, branded images) Videos (short-form, explainer, product demos) Stories and reels User-generated content or testimonials Contests and giveaways to boost engagement

The cost of our social media management services varies based on: Number of platforms you need managed Level of service (content creation, ads management, community management) Posting frequency Campaign complexity We provide a customized quote based on your business needs.

If you want to grow your brand online, engage with customers, and drive more traffic or sales, social media management is a great choice. We can help you assess your needs during a free consultation to determine if our services are a good fit.

The posting frequency depends on your needs, but typically: Organic posts: 3-5 times per week Stories/Reels: Several times a week (depending on the platform) Engagement: Daily community management (responding to comments, messages, etc.) We can adjust the frequency to match your goals and budget.

We offer comprehensive social media management services, including: Content creation (posts, graphics, videos) Content scheduling and posting Community management (responding to comments and messages) Social media strategy development Branding and profile optimization across platforms Analytics and performance tracking Paid social media advertising (Facebook Ads, Instagram Ads, etc.) Social media growth and engagement strategies

We work closely with you to understand your brand’s voice and tone. Whether your brand is formal, playful, or casual, we make sure all content aligns with your style and speaks to your target audience consistently.

Yes! We provide monthly reports that include detailed insights into: Engagement levels (likes, comments, shares) Follower growth Ad performance (if applicable) Traffic to your website from social media We use these reports to assess performance and adjust strategies as needed.

To get started, simply contact us via the Contact Us page or schedule a free consultation. We’ll discuss your business needs, review your current social media presence, and develop a plan tailored to your goals.

We manage and optimize social media accounts on popular platforms, including: Facebook Instagram Twitter LinkedIn Pinterest TikTok YouTube We can tailor our approach depending on your target audience and business goals.

Yes, part of our community management includes monitoring for any negative comments or potential crises. We follow a strategic approach to handle sensitive situations professionally and in line with your brand’s values.