About the Role
Phone Management
Answer the phone for incoming leads
Call back leads who hung up or left voicemails
Call all internet leads to convert into an appointment
Office Administration
Word processing, spreadsheets, presentations, etc.
Fill out buyer and/or seller lead sheet
Skip Tracing (locate phone numbers/addresses/email for seller/buyer leads, agents, etc.)
Build a Buyers List (research, compile, manage)
Comparative Market Analysis (run analysis on properties with client provided software)
Database Management (update client’s CRM and cloud based storage such as Dropbox or Google drive etc.)
Calendar Management
Document Management (compile contracts, signatures, etc.)
Manage mailing lists (peers, prospects, and industry professionals)
Craigslist Posting
Basic Social Media Management and Digital Marketing
Social Media (Twitter, Facebook, Linkedin, etc.)
Basic Video Editing (upload to youtube, vimeo, etc.)
Blogging (article writing, managing blogs, etc.)
Manage Drip Campaigns for prospects and industry professionals
Creatives (create flyers, posters, etc.)
Website Management (content, basic layout)
Basic SEO (pay-per-click, back linking, etc.)
Qualifications
Preferably 1 year of work experience in the BPO industry handling sales, telemarketing, and customer service accounts
Outstanding verbal and written communication skills
Strong attention to detail
Excellent computer skills
Proficient in GSuite or MS Office
Willing to be trained
Must have a working USB type headset (wireless and mobile phone headsets are not allowed)
At least 2 years college level
System Requirements
PRIMARY
Computer Processor: Core i3-5th gen / AMD A8 / Ryzen 3 (2015 or later)
Computer Memory/RAM: at least 8.00 GB
Computer Operating System: at least Windows 10
Headset: Any USB type headset with a noise-canceling feature
Webcam (at least 720P)
BACK-UP
Computer Processor: Core i3 – 3rd gen or later (2013 or later)
Computer Memory/RAM: at least 4.00 GB